orders & pre-orders

An order is final at the moment that a valid payment has been received through the website’s payment platform. After receipt of a successful payment, you will receive an automated order confirmation by email immediately. If you do not receive this mail, please check your spam folder. Otherwise you can send us a mail at hello@elleandrapha.com.

As we work with a limited product, we offer pre-ordering on selected items. The same terms and conditions apply to preorder items, as they do for regular items. Your order is final as of receipt of your payment.